Privacy Policy

Privacy Policy

Petal & Link

https://petalandlink.com

Effective Date: September 12, 2025

This Privacy Policy describes how Petal & Link ("we," "us," or "our") collects, uses, and protects the personal information of our customers and website visitors ("you" or "your"). We are a small, independent jewelry business, and we are committed to protecting your privacy.

1. Information We Collect

We may collect the following types of personal information from you:

 * Contact Information: Name, shipping address, email address, and phone number. We collect this information when you place an order, subscribe to our newsletter, or contact us with an inquiry.

 * Payment Information: Credit card number, billing address, and other payment details. This information is processed by a secure third-party payment processor (e.g., Stripe, PayPal), and we do not store your full credit card details on our servers.

 * Order Information: Details about the products you purchase, including the items ordered, date of purchase, and order history.

 * Communication Data: Information you provide when you communicate with us via email, phone, social media, or our website's contact form.

 * Website Usage Data: We may use cookies and similar technologies to collect information about how you interact with our website. This may include your IP address, browser type, operating system, and pages you visit. This data is used to improve our website and marketing efforts.

2. How We Use Your Information

We use your personal information for the following purposes:

 * To Fulfill and Manage Orders: We use your contact and order information to process your purchases, ship your jewelry, and provide customer support.

 * To Communicate with You: We use your information to send you order confirmations, shipping updates, and to respond to your inquiries and requests.

 * To Improve Our Products and Services: We may use your feedback and purchase history to improve our designs, product offerings, and customer experience.

 * Marketing and Promotions: If you have opted in to receive marketing communications, we may send you emails about new products, special offers, or events. You can unsubscribe from these emails at any time by clicking the "unsubscribe" link at the bottom of the email.

 * To Comply with Legal Obligations: We may use your information as required by law, such as for tax purposes or to respond to legal requests.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with the following trusted third parties only to the extent necessary to provide our services:

 * Payment Processors: We use secure third-party payment gateways (e.g., Stripe, PayPal) to process your payments. Your payment information is handled directly by them, and they are responsible for their own privacy practices.

 * Shipping and Logistics Providers: We share your name and shipping address with postal services and couriers to deliver your orders.

 * Website Hosting and Analytics Services: We may use third-party services (e.g., Google Analytics) to help us understand how our website is used. This data is typically aggregated and does not personally identify you.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. We use secure servers and encryption (SSL) to protect data transmitted on our website. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

 * Right to Access: You have the right to request a copy of the personal information we hold about you.

 * Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.

 * Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information, subject to certain legal limitations.

 * Right to Object: You have the right to object to the processing of your personal information for marketing purposes.

 * Right to Data Portability: You have the right to request your information in a machine-readable format to transfer it to another service.

To exercise any of these rights, please contact us at [Business Email]. We will respond to your request within a reasonable timeframe.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website and will indicate the date of the last revision. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Petal & Link

[Business Email]

[Business Phone Number]

[Business Address]